Performance Oct1

Pacman News – Focus & Performance – Oct 2017

Each month we’ll give you an overview of performance statistics, some client feedback highlights and information about any big wins for Johnsons.

Customer Feedback

Domestic – September 2017

The best way we can rate ourselves is with customer feedback. In September we scored 81 out of 90 with 92% scoring us as ‘Excellent’ or ‘Good’

Commercial – September 2017

In September we scored 37 out of 40

Client Testimonials

Domestic

“”The move went very well, arrived on time, secured carpet areas for no foot marks. Covered large furniture items very well. But mostly impressed with the removal men attitude. They couldn’t do enough to oblige.””

“The team that moved my belongings were great. The tree was a pain to move and squeeze carefully the gates but they did it! They were incredibly helpful sorting out odds and ends for me. You were recommended by friends and I would definitely recommend you to others. Thanks for all your help.”

Commercial

“We just wanted to say that both crews were great, very helpful and nothing got broken!
We will be recommending Johnsons to anyone that requires business movers, it really was the way to go.
We are nicely settled in our new offices and workshop and are very pleased with our new premises.
Please pass on our thanks to both crews.”
Mandy Jackson, Mardi Gras Motorsport

“Johnsons were extremely efficient, flexible and supportive at every stage of the school move. The planning, prior to the move, was realistic and prepared the school for all eventualities. Johnsons communicated with staff and ensured that they were prepared for the move, the attention to detail didn’t go unnoticed, staff were given
demonstrations on how to effectively pack crates, label crates for the different rooms and shown how to store equipment prior to the ‘moving days’. This made the whole process of moving sleek and efficient and all staff felt confident that what they had packed would be delivered to the right rooms and assembled appropriately.
Johnsons went above and beyond, they were punctual, helpful and supported all staff throughout the move. I would definitely recommend Johnsons to anyone looking to move premises.”
Vicky Chatterjee, Clarendon School